AJAirJourney Desk← Back to deals

Privacy Policy

Last updated: September 2026

1. Who we are

AirJourney Desk ("we", "us"), 3773 Sky Park Rd, Grand Island, NE 68801, United States, operates this website and the phone booking line (844) 833-1026. This policy explains what personal information we collect and how we use it.

2. Information we collect

  • · Call information: your phone number, the details of your trip (destinations, dates, traveler names as required by airlines), and call recordings for quality and training purposes.
  • · Booking information: payment details (processed securely by our payment providers and never stored on our servers), and the reservation data airlines require to issue tickets.
  • · Website usage: standard analytics data such as pages visited, device type, and approximate location derived from IP address.

3. How we use it

  • · To search fares, book tickets, and service your reservation;
  • · To call or text you back about a booking you started with us;
  • · To improve our service and train our agents;
  • · To comply with legal and airline requirements.

4. Sharing

We share traveler information only with the airlines and suppliers needed to issue and service your ticket, with payment processors to complete transactions, and with service providers who host our systems. We do not sell your personal information.

5. Advertising

This site is advertised through search engines. Advertising partners may set cookies to measure ad performance. You can opt out of personalized advertising through your Google account settings at adssettings.google.com.

6. Retention & your choices

We keep booking records for as long as required by law and airline rules. Call recordings are retained for up to 12 months. You may request access to, correction of, or deletion of your personal information by calling (844) 833-1026.

7. Security & contact

We use industry-standard safeguards to protect your data. Questions about this policy? Call (844) 833-1026 or write to us at the address above.